Revelation

This week I have learned a lot of things..

First, I learned that I can pull down my cpt to 40. I sitll have to improve my QA to a 100. I also learned that I beginning to become more familiar with the common cities in MI, WI, RI, TX, CA, VA and FL. I and still having a hard time with MD, NJ , IL and some states in NY. I guess it's because most of the time the caller that I get from those states speak to fast or they expect that the operator knows everything.

Second, I found out that a certain person in the work is pissing everybody off. Now, I feel pity for her.

Third, I am in need to pamper myself because I need to relax.

Lastly, I'm really happy with what is going on with my life. Thank you God!