Yestereday, I went out with Ken and his Mom. We went to the RC HIyas ng Maynila Club Awarding. I was invited by Lilian the Club President. It was fun though I really felt sleepy. Lilian was really funny. The food was good too.
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Earlier, We went to Alabang. I got my hair done. I was supposed to have go for a facial but Ken said that He bring me to a spa for a whole treatment. Wow! I can wait.
Later, I have to go to work again. I gonna get all the sleep I can today.
Wednesday, May 25, 2005
Events
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Tuesday, May 24, 2005
Soulmate
I read in a magazine that a soulmate is someone who will make a change in your life whnether that person stays or not. If that's the case could I have met mine?
I met this person in the most unexpected place, in a chatroom. Like some people, I am a skeptic when it comes to people I get to chat with. Most of the time I don't give out my number to person. This person whom I met was interresting than the other. I can't recall what we really talked about but I gave my number and the person sent me a message. At first, I was replying out of courtersy buecause the person was nice. After a few days the was the exchange of daily messages form morning to night. Usually the messages those messages give me smiles. Then finally, we talked on the phone. Usually, It would take us hours to talk with anything and everything under the sun, moon and even the stars.
We found out that we do like the same things. He even like the ideal guy that I have in my mind. Of course, like the word "ideal " conveys. It will never be perfect.
That person came in the time when things was low in my life. I was trying to figure out a lot of things about myself and with the people around me. It was really surprising that I just known the person for almost month and yet this person was able to appreciate the beauty and the good inside of me. He showed a genuine appreciation though we have never set eyes on each other.
I never noticed with that appreciation I learned a lot. I manage to get up on my feet and learned to love myself again.
It came to a point where we would have to come face to face. We also both knew that after that things might never be the same again.
We took the risk and of course we were both right. We met once and things were never the same. Time and our other things kept us busy. Text messages and phone calls were unheard of. But it's still good.
For some odd reason, I didn't have regrets with what happened. Maybe because I knew from the start that this was bound to happen...
I never had feelings for him. Why? Maybe because he was close to what my ideal guy is in my mind. Thus I felt that it would never work out. My friends say that theylike him for me. I just smile and say. "Di kami pwede. Friend lang talaga."
Truth is, I'll never know if I left a mark in his life like he did in mine. He may or may not be my soulmate. I'm just glad and thankful that he passed by.
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Revelation
This week I have learned a lot of things..
First, I learned that I can pull down my cpt to 40. I sitll have to improve my QA to a 100. I also learned that I beginning to become more familiar with the common cities in MI, WI, RI, TX, CA, VA and FL. I and still having a hard time with MD, NJ , IL and some states in NY. I guess it's because most of the time the caller that I get from those states speak to fast or they expect that the operator knows everything.
Second, I found out that a certain person in the work is pissing everybody off. Now, I feel pity for her.
Third, I am in need to pamper myself because I need to relax.
Lastly, I'm really happy with what is going on with my life. Thank you God!
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Monday, May 23, 2005
Wednesday, May 18, 2005
Yesterday....
Ken and I went out. We went to Alabang to relax. He recently found out that nokia has a new software for s60 phones. It's like friendster for nokia and you'll be using the bluetooth capabilities of the phone to search for a friend. It's kinda cool but the thing is I don't have a s60 phone now.
I'm so loving my D500 right now. It's my baby. Hehehe.
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Anyway, we went to atc. It was so hot. I gave Ken a Dog. He was so happy. We went to the arcade then we went to Festival. I bought footsal shoes. We gonna play soccer. Hehehe.
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Tuesday, May 17, 2005
First Two Weeks
Welcome to my life as a Probi...
I haven't had the chance to update my blog coz I have been sleeping the whole time. Yesterday, I slept at around 11 then I woke up at 2pm. I slept at around 5 and woke up at 11pm. Hehe then after I ate I fell asleep again. hehe.
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Having a cpt of a disappointing 60 then slowly I was able to bring it down to 47. I realized that most of my callers don't know how to spell the city and what the real name of the listing. They are discriminating haters. Of course there are nice, polite and appreciative callers to. There are funny ones to who forget the name of the listing tey're looking for.
I already met my TM and leads, of course the team. They all seem nice. They even had the so-called Team building but I didn't go because I wanted to get sleep which I am happy that I did it.
I am able to bring down my cpt to 43.68 hehe. Bobby's trying to catch up. hehehe.
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Sunday, May 01, 2005
Batch 213
March 28 2005.
It's the orientation day. I arrived at work earlier as usual. This is my first job and i don't know anyone. I went in the lobby and sat. I saw a girl who's already there. I was hoping that she would be nice to talk to me but she looks a bit snobbish. Not judging her in anyway. It was because she wasn't smiling. Then a guy arrived with stuff, paper. Actually it was the requirements. I don't have the paper yet because the company just called me that I was accepted for training. The guy talked to me. Of course I talked to him to. I was glad because finally there's someone to talk to.
8:00
We went inside the room to sign the contract and have a tour of the floors. Then we went into the training room for the rest of the orientation. The guy that I met is Sirhan. Then the snobbish girl that I saw earlier was seated beside Sirhan and we talked. She isn't snobbish at all she has a sweet voice. Her name is Laurene (Yes, Ralph Lauren that's how you read the name). Afterwards I met Haidee. She's the late person and the unsure one but she signed the contract too.
March 29, 2005
7am. I arrived early again. There's a girl I sat beside but I wasn't sure if she's one of my batchmates. There's another guy from the batch who was there already but I wasn't sure that he's with the batch to. I was quiet until one by one everyone was there and we went in the room. We sat in the places that we like.
Then the trainors arrived.
Then the introductions are started.
Everyone was paired with a person seated beside him or her. It was funny because everyone was so quiet. If we talk we whisper. After a few days. The class started to become noisy.
The batchmates...
(I'll be doing it by groups.. so it won't be hard hehehe)
Buddies
Jun - Most of the time he's called "Papa Jun" Why? Well.. simply because he's a dad. I'm guessing he's the oldest in the batch. He's nice and sweet to the ladies of batch 213. He's talented. He can play a lot of instruments and can sing good.
Anton - I was the one who introduced Anton. He's a die-hard F1 ferrari fan. Rockstar. The charmer. Funny guy to. PS guy and he's an interior designer. He also restores beetles. He's the smoking buddy of Jun.
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Niko - He looks like a professor during the first week. But now we slowly discover that he's called porn king. He's nice and funny to. It seems that you can talk about anything with this guy.
Jay-O- Niko's smoking buddy. "He's the man!" according to Jun.
Threesomes
Fei - Half -brit, Half-Fil. She's nice and funny. She also has very nice voice. I don't see her much these days because of our schedules.
Jen - The teacher. This girl know how to hit. She's the first one who was able to take calls alone. Right now, she has her transfer boy. uyy..
Bob - Spongebob to most. He's nice and funny and a gentleman. We have a friendly competition about cpts.
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Marj and Karl - Quiet people. But if you talk to them they're nice and funny too,..
Cris - if you see her. You'll think she's quiet but she's funny too and she has stories to tell.
Foursomes?
Missy - a person whom you'd think is someone quiet and nice. She rOcks. She loves food and knows how to cook.
Haidee - Funny girl, lieks to eat and she's very slow when she walks. Forgetful.
Laurene - her name is read as Lauren. Like Ralpn Lauren. She has this sweet voice. She's nice and funny too.
And there's me... 'nuff said
Largest group..
Marie - Funny and pretty. She just returned her husband to his mom. Cool.
Benjo - who could forget the infamous his lucky rec n crispy thong? He's so funny.
Olive - she seems quiet but she's not a boring person
Rei - She's nice and funny. A person who I get to talk rarely because of out schedules.
J-ann - Pretty, tall lady, Funny to boot.
Basically, the people I described here are the people left in the company. All in all they're nice, funny and cool.
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Week 5: OJT
Last week of the training...
OJT...
Monday
We had an hour of searching the listing before we went to the floor. I guess everyone was nervous. We have to hit a cpt of 50 secs after the shift. We were all given y-cords so that the trainor will be able to barge in our calls and assist us easily. At around 7:20 pdt we started taking calls. We had more than 5 transfers since we were really careful with our calls if we can't find our listing since we will be monitored by the QA. After the shift. I got 60 something.
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Tuesday
I'm still nervous especially the first session of taking calls. Everyone was waiting for each other to log in. We all had our different delaying tactics which is funny. You'll hear our trainors saying "log in NO delaying tactics." Hehe. I was able to lower it down. I'm also happy because I was improving and the QA said I have a good tone. hehehe
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Wednesday
I'm starting to understand how they pronounce the cities. Plano, TX ispronouced as puhlano. hehe.. Still there's a lot of cities I haven't heard of yet. Like Truth or Consequences, NM. (Yes, that the name of the city.)
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Thursday
A disappointing day for me. I wasn't able to pull down my cpt. Even If I was y-corded by a trainor....
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Friday
The make or break day. It was surprising because yesterday a lot of people were able to hit below 50. Today, we had difficult callers especially the first session. I got 60 cpt. Afterwards I was able to pull it down to 50 then 40 something. I was helped by a csr that's why I was able to maintain it and then PJ helped me until the end our shift. (I'm so thankful to PJ!!)
After our shift we had pizza from our trainors. (Yeah! we were) Then It was graduation. It a happy and sad thing because we'll be going to different teams and I'll miss everyone.
I'm so thankful to our trainors since week one...
Vren, Mai, Leah, Lyra, Hilda, Chesca, Katie, Abby, Avon and PJ.
I learned a lot from them especially during the 4 week of edas in how to search faster.
Thank You! Thank You! (^-^)
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